Shipping policy

SHIPPING POLICY

Where we ship

We currently ship to UK mainland addresses only. We are unable to ship to islands or offshore territories.

Dispatch

We dispatch orders within 2 working days.

Delivery

After dispatch, standard delivery takes 4 to 7 working days, with FedEx as our delivery partner.

Delivery cost

Delivery is £4.99 for an order of one tube. Delivery is free on orders of two or three tubes.

Tracking and contact

If you have any question about your order or its delivery, contact us at help@sorenna.net and we will respond within 1 working day.

Nicholas Papadopoulos, trading as Sorenna, 4 Gay Court, London Road West, Bath, BA1 7QU.